How do I return an item?

Returns

If for any reason you are unsatisfied with your purchase, you may return it for a refund within 30 days. Credit will be issued back via the original payment method if returned within 30 days. Shipping costs are non-refundable unless return was due to our error. In the case of "Free Shipping items, actual shipping costs will be deducted. Any refused item will be charged a return shipping fee also. Products must be unused and packed in it’s original undamaged packaging. Items not returned in its original undamaged packaging can result in either a repacking charge or refusal of return.

We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our warehouse. Be sure to return the items via a traceable method such as UPS, USPS Priority, or FedEx. A Return Label can be emailed if needed, cost will be deducted from refund.

Send your items to:

New Jersey Grinding LLC.
CutleryMania.com
1275 Bloomfield Avenue
Bldg. 9, Suite 80
Fairfield, NJ 07004
Please include you Web Order number with shipment

Exchanges

If you ordered the wrong item and wish to exchange it, clearly state the item you want and your order number with the return. The only charge will be an additional ship charge plus or minus the difference between the products. A return label can be emailed if necessary. The shipping cost will be applied to your account.